Your eCommerce Virtual Assistant

We do virtual assistant tasks for eCommerce brands so founders can focus on growth.

Where We Add Value.

Custom Store Project

Design and launch your eCommerce store, covering setup, structure, payments, integrations, testing, and go-live support.

Creative & Content Support

Create and update banners, listings and pages, optimise images, and keep your brand looking consistent.

Marketplace & Platform Management

List and optimise products across Shopify and marketplaces, manage variants, and reduce listing errors.

Back-Office & Operations

Update products, tidy data, track stock, chase suppliers, and keep daily admin and reports off your plate.

eCommerce Marketing Support

Build and schedule email flows, segment customers, refresh offers, and support launches that drive sales.

Automation Support

Set up automations and AI-assisted workflows to cut manual work, prevent mistakes, and save hours weekly.

Diligent, hardworking and innovative.

He’s brings innovative ideas, systems and methodical work flows to deliver great work across shopify and social media channels. He’s also a real gentlemen too!

Haw & Co

★★★★★

Brands We're Proud to Work With

A handpicked set of UK e-commerce founders who trusted us to handle the detail, so they could get back to building.

BOOHEADS

ALEWK.CLUB

ZINGLE

How Ecommerce Assist Works

1. Discovery Call & Task Planning

We start with a short discovery call to understand your e-commerce business, pain points, and the tasks you want support with. Together, we agree priorities, tools, and expectations so everything is clear from day one.

2. Agreement, Access & Setup

Once agreed, we confirm the scope, contract, and working hours. You’ll be added to a shared Trello board where tasks, progress, and updates are organised clearly, with access set up securely.

We get to work straight away, handling tasks efficiently and keeping everything updated in Trello. You receive regular progress updates, clear communication, and flexible support as your business evolves.

3. Execution, Updates & Ongoing Support

Real Work. Real Results.

A closer look at the brands we support, the problems we solve, and the outcomes we help create.

From Idea to Implementation

Founders should be thinking forward, not reacting to unfinished tasks. We take ownership of the build, the refinement, and the technical execution so your projects move consistently and professionally.

Inside our case studies, you will see how we translate strategy into live pages, structured offers, improved customer journeys, and marketing systems that are built to support long term growth.

Execution for Ambitious Brands

You already have the ideas. The roadmap. The strategy.
What you do not have is the time to build landing pages, refine banners, structure bundles, optimise product pages, or implement email campaigns properly.

Our case studies show how we step in as your operational partner, executing the work inside Shopify with precision so your plans move from concept to completion without delay.

E-commerce Assist operates with full professional indemnity and cyber insurance through Hiscox.

We keep our full case studies private to protect client data and performance insights.

Request access below if you’d like to review our work in detail.

Frequently Asked Questions

What does an ecommerce virtual assistant do?

An ecommerce VA handles the operational tasks that keep your store running, product listings, Shopify management, email marketing, back-office admin, and automation setup. We take the execution off your plate so you can focus on growing the business.

Do you work with Shopify stores?

Yes, Shopify is our primary platform. We work inside your store directly, handling everything from product uploads and variant management to page builds, email flows, and automation workflows.

How quickly can you start?

Most clients are onboarded within 48–72 hours of signing. We start with a short discovery call, agree on priorities, set up your Trello board, and get to work straight away.

How much does an ecommerce VA cost?

Our packages are designed for UK founders at different stages. You can view pricing here or book a call if you'd prefer to talk through what you need first.

What if I only need help with a few tasks, not ongoing support?

We offer both project-based and ongoing retainer support. If you have a specific build, migration, or campaign to get done, we can scope it as a standalone project.

Is Ecommerce Assist based in the UK?

Yes, we're a UK-based ecommerce VA service, operating in the same timezone as your business. No communication lag, no overnight delays.

How is Ecommerce Assist different from a general VA service?

We specialise exclusively in ecommerce. That means we already understand Shopify, marketplace platforms, email marketing tools, and ecommerce workflows, you're not paying for a learning curve.

Is my business information kept confidential?

Yes. We operate with full professional indemnity and cyber insurance through Hiscox. All client data and performance insights are kept strictly confidential.